Shipping Policy

SHIPPING POLICY:

Orders placed Monday-Friday before 12 PM EST will begin processing that day, excluding holidays, and will ship within 1-5 business days. Orders placed after Friday at 12 PM EST will be shipped the following week. Once your order has shipped, you will receive a notification with a tracking number.

All orders are shipped via USPS standard shipping. Please visit usps.com for local standard shipping times.

If you have questions about typical shipping times to your address, please email customersupport@intimascolombia.com for more information. We will not be able to make changes to your order after it has shipped.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation. Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. 

• Please use the signature confirmation to prevent lost packages. 
• We are not responsible for packages lost or stolen from the door or mailbox.